Roots may be growing into the cable buried in your yard. Speed may be slow because you’re using the internet at peak times, or your router may be outdated. Step 3: Rerun our speed test with the wired connection, and compare the results against. Step 2: Connect a wired desktop or laptop to one of the wireless gateway’s Ethernet ports. You may even see disclaimers like “wireless speeds may vary” because Wi-Fi speeds are always inconsistent no matter what provider you choose-it’s just how Wi-Fi works.įor example, there may be issues with the provider’s service area, like faulty connections somewhere within the neighborhood. Step 1: Run our speed test on a smartphone, tablet, or laptop connected to your Wi-Fi network while standing next to your router and record the speed test results. Internet providers will state “up to” when advertising maximum speeds because many variables can prevent you from hitting that top speed. What you see on the speed test is simply where your internet speeds are currently. Most of the time, your internet speeds will fluctuate within a small range of that max speed. The speeds promised by your internet plan are the max speeds you can expect. You likely won’t ever see the maximum speed advertised by your provider in the speed test, but your speed test results should come close.
Why doesn’t my internet speed match my plan?